Skip to main content

Remote training Teams Etiquette: How to communicate correctly in Teams

Version: Office 365
Duration: Half a day
Price incompany training: € 475 VAT excl. / Terms for incompany training.

Objectives

This training will teach you how to communicate efficiently and correctly via Outlook and Teams:

  • Which communication tools are available in Microsoft 365?
  • When do you communicate through Teams and when do you send an e-mail instead?
  • How to share information in a relevant way: from individual chat to group chat, Teams messages and e-mail
  • The importance of a communication policy
  • How do you retrieve a conversation?

Content

Introduction – My current situation:

  • Which kindsof communication do I encounter today?
  • Through which channels does communication reach me?
  • Does this work?

Which tools does Microsoft 365 give you access to?

The Microsoft 365 Radar

  • Outlook
  • Teams
  • SharePoint
  • Yammer
  • Intranet

Efficiency: when do you use which type of communication – and why?

  • Different kinds of communication
  • Efficient communication in Outlook
  • Teams: how tousechat messages, posts @mentions,tagsefficiently+the power oftext formattingin messages
  • Connection Outlook Teams:
    • Emailadress from a channel
    • Emails forwarden to Teams

Retrieving messages

  • Searching in Outlook
  • Searching in Teams
View all our trainings

Request a quote

"*" indicates required fields

Address*
Name*
In which language(s) do you wish to organise this training?
You apply for this course as:
Do you want the training online or on-site?