Proper communication ranks among the key factors that drive the success of IT projects. It is important that we communicate about the projects before, during and after roll-out. The main message for any successful modification/upgrade needs to:
- Clearly and unambiguously describe the goal and vision of the project
- Emphatically specify the benefits for the end users: what’s in it for them?
Based on our longstanding experience working with end users, we know exactly how to translate IT jargon into clear communications aimed at the end user.